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Hello,

I've been running a Python script to process aerial imagery in Correlator3D and received an error that I've never seen before: "Communication error between Correlator3D and the processing component."

Has anyone seen this before or knows what could be causing it? I checked to make sure the license is being recognized and didn't see any issues there.

For reference, I am processing a line of imagery into multiple groups where each group contains 20 DTMs and selects all images that intersect with the DTMs. For the line, groups 1-3 processed successfully and groups 4-5 failed with the above error.

I would be happy to provide any additional information needed to help troubleshoot this issue.

Hello Allison,

I would more than happy to help. Due to the context of the issue, we might require additional information, to facilitate the sharing of files, let's continue via our support portal. You should have received an invitation email; please complete the registration process and proceed to create your support ticket, including any relevant details related to your issue.

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