- Thu Jan 30, 2025 1:04 pm
#367
Hi Community,
I recently came across the following error and wanted to share the cause and appropriate steps to address.
Correlator3D is signed with a digital certificate from the third-party certificate authority. Computers that do not have a live internet connection might not be able to download the updated certificate authority list, which can cause the invalid digital signature error.
To resolve this issue:
1) Download the latest security certificates here: https://www.simactive.com/hubfs/SSL_Certificates.zip
2) Unzip the two certificate files (.der).
3) Right-click on the first certificate file and select Install Certificate.
4) Follow the steps of the Certificate Import Wizard.
5) Repeat steps 3 and 4 for the second certificate.
6) Install Correlator3D.
Best regards,
I recently came across the following error and wanted to share the cause and appropriate steps to address.
Correlator3D is signed with a digital certificate from the third-party certificate authority. Computers that do not have a live internet connection might not be able to download the updated certificate authority list, which can cause the invalid digital signature error.
To resolve this issue:
1) Download the latest security certificates here: https://www.simactive.com/hubfs/SSL_Certificates.zip
2) Unzip the two certificate files (.der).
3) Right-click on the first certificate file and select Install Certificate.
4) Follow the steps of the Certificate Import Wizard.
5) Repeat steps 3 and 4 for the second certificate.
6) Install Correlator3D.
Best regards,